Products & Services

Discover the ultimate automated claim management system

Features

Configurable

Customisable, scalable and available now, a personalised solution. Your business rules, controlled by you. Your MI requirements delivered, real time, to your reporting standards

Automated

A fully automated solution, validation of delay repay submissions including multi-leg and multi-operator journeys; end to end processing – submission to fulfilment

Compliant

Compliance with the new ORR and Consumer Rights Act requirements, multiple repayment methods, fully integrated and secure

Fraud checking & Validation

Advanced fraud checks; duplicates, conflicting submissions, suspicious activity, additional business logic and rules as determined by each Train Operating Company

Reduce costs; Improve Service

Reduction in processing time and costs, increase in customer satisfaction, improved service and resource optimisation

Integrated and out of the box

Rapid delivery and implementation; start realising the benefits now; integrated with strategic partners to facilitate and validate processes.